Customer Center & Support
Learn about shipping, return policies, and other
information with our easy-to-use tools below.
Fast, Easy Returns Process
Free, easy returns on millions of items at over 18,000 drop-off locations. You may return most new, unopened items sold and fulfilled by Pool Parts To Go within 30 days of delivery for a full refund. Learn more about Pool Parts To Go’s Return Policy
Frequently Asked Questions

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Can't return an item? Sell or Trade-In the item

Sell your item for cash to other Pool Parts To Go customers (no listing fees for individual seller, set your own price, pay only when your item sells)Sell your stuff!

Trade-in your item for an Pool Parts To Go Gift Card (get an offer immediately, ship your item for free, get an Pool Parts To Go Gift Card).